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Schedule our instructors led classroom trainings at your convenience and never miss another lecture or fall behind. You are in complete control. We have invited the Best Microsoft Trainers in the industry to help us develop the ultimate training and certification program for you. After many long months and much hard labor we are able to offer you this incredible training course which includes everything you will need to fully prepare for and pass your certification exams.
Our superior technology based course curriculum strictly adheres to all of the Microsoft exam objectives and is presented to you by leading certification instructors who are concise and engaging in their delivery. You will learn both the theory and practical aspects of the technologies as well as gain insight into the industry with their expert instruction. Each class session is presented in full motion audio/video, with step by step demonstrations, lab exercises and testing modules to insure that you fully understand the subject matter. You can review each subject as needed to reinforce your knowledge, and access to educational mentors. Exam Simulators are included to fully prepare you for the certification exams.
How to Earn Your MCDST
MCDST Candidates
1. Earn your MCDTS by passing the following two core exams (no elective exams recquired):
- Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
- Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Microsoft Certified Desktop Support Technician |
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Exam# |
Course Name |
Format |
Labs |
Printable Courseware |
Full Motion Video |
70-271 |
Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
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Online |
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70-272 |
Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System |
Online |
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Installing, Configuring, and Administering Microsoft Windows XP Professional
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Online |
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- 12 Sessions featuring live instructor-led classroom sessions with full audio, video and demonstration components
- Interactive Hands-on-lab simulations
- Printable Courseware
- Certification Exam Pass Guarantee
- Official Microsoft Press MCSE 2003 Study Guides (Optional)
Kevin Wolford - Mr. Wolford started his computer career in 1983. He has been a technical writer, network administrator, and trainer. Kevin spent many years with Novell and is a CNI and Master CNE. In 1998 Kevin founded Tech Training, giving him a chance to test his training ideas. He is also an MCSE, Microsoft Certified Trainer MCT, and is certified in SMS, SQL Server, TCP/IP, NT Workstation, NT Server, Exchange Server, Windows 9x and 2000. Kevin has authored Microsoft certification books for New Riders and Sybex. He owns a consulting company dedicated to teaching complex technical topics in a simple way. He was involved in the early stages of Windows.NET Server's development and beta testing.
Bill Ferguson - Microsoft Certified Trainer (MCT, MCSE, MCP+I, CCSI, CCNA, A+, Network+, Server+)
Bill has been in the computer industry for over 15 years. Originally, in technical sales and sales management with Sprint, Bill made his transition to Certified Technical Trainer in 1997 with ExecuTrain. Bill now runs his own company as an independent contractor in Birmingham , Alabama , teaching classes for most of the national training companies and some regional training companies as well as many corporations. In addition, Bill writes and produces technical training material for several companies. Bill has recently coauthored an ExamCram guide with Diane Barrett, Implementing and Administering Security in a Windows Server 2003 Network, and has written MCDST: Microsoft Certified Desktop Support Technician for Sybex Press.
- Main Menu
Move through hours of in-depth content - quickly and easily due to the efficient and organized structure. - PowerPoint
Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more... - Controls
Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises.
- Full Motion Video
All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience. - Study Guides
Printable study guides for the entire course are available. This allows all material to be viewed, reviewed, and printed for viewing at a later date. - Review Exercises
Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section. - Resume
All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you where. - Live Demonstrations
Demonstrations are a way for the instructor to show and tell the user how to perform a task by actually doing it on screen in front of them. In this format it gives the user the power to see things done by a professional in the intended environment as many times as they would like. - Labs
This course features cutting-edge, interactive labs, which provide a hands-on learning experience. This environment allows you to interact with the software with out the need for purchasing it or having it installed on your computer. - Certificate of Completion
Our training is recognized worldwide for its technology-based IT training curriculums. Upon successful completion of our program, you will be receiving an official Distance Education Certificate of Completion.